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Saturday, June 11, 2005

Budi Bahasa Budaya Kita

Saya selalu berurusan dengan Pejabat Pos Cawangan Seberang Jaya. Pejabat Pos ini sentiasa dikunjungi pelanggan memandangkan ia terletak di Bandar Sunway Seberang Jaya iaitu sebuah kawasan tumpuan orang ramai untuk menjalankan pelbagai urusan harian. Perkara yang paling menarik dan menjadi ingatan setiap pelanggan yang datang berurusan di kaunter Pejabat Pos Seberang Jaya ialah keramahan dan sikap budi bahasa salah seorang daripada kakitangan kaunter Pos Malaysia Berhad di situ. Sungguhpun terpaksa melayani pelbagai karenah pelanggan yang ramai namun beliau tetap melemparkan senyuman dan melayani pelanggan dengan baik.
Budi bahasa merupakan budaya rakyat Malaysia. Budaya ini menjadi satu imej yang baik untuk Malaysia di mata dunia. Menurut Dato' Seri Abdullah Ahmad Badawi, cita-cita Malaysia untuk mencapai taraf negara maju sangat bergantung kepada pembangunan nilai dan budaya yang betul. Nilai-nilai seperti ketulusan, kejujuran, integriti, adil, beramanah dan akauntabiliti budaya dan sistem nilai itulah yang sebenarnya menjadi kayu ukur dan mercu tanda sebuah negara maju.
Pada hemat saya, dalam konteks budaya budi bahasa, kemajuan beerti sebuah masyarakat yang lebih bertamadun. Dalam sesebuah masyarakat yang bertamadun sudah tentu mempunyai kemajuan yang seimbang baik dari segi pembangunan fizikal dan insan. Kemudahan kelas pertama perlu sentiasa diiringi dengan mentaliti kelas pertama.
Peralihan paradigma kakitangan Pos Malaysia Berhad selepas proses penswastaan syarikat komunikasi fizikal ini sangat dialu-alukan memandangkan kerajaan telah memberikan kepercayaan kepada entiti ini untuk menjadi sebuah entiti swasta. Kepercayaan kerajaan kepada Pos Malaysia Berhad telah berjaya diterjemahkan melalui kakitangan yang berbudi bahasa dan cekap bekerja. Semoga budaya dan amalan ini akan terus berkekalan.

2 comments:

Halian said...

Pandangan yang mengatakan bahawa kakitangan Kerajaan SAHAJA sebagai lembab, sombong dan tidak cekap adalah tidak betul. Ada juga kakitangan syarikat swasta yang mempunyai sikap yang sama (berdasarkan pengalaman beratur di laluan 'ekspres' selama 45 minit untuk membayar bil telefon bimbit di sebuah syarikat telekomunikasi terbesar di Malaysia).

Tahnhiah, POS Malaysia!

meghanof71qogreene said...

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+++++++++Current Profile+++++++++
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+++++++++++++++++++++++++++++

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All statements made are our express opinion only and should be treated as such. We may own,
take position and sell any securities mentioned at any time. Any statements that express or
involve discussions with respect to predictions, goals, expectations, beliefs, plans,
projections, objectives, assumptions or future events or performance are not statements of
historical fact and may be "forward looking statements." Forward looking statements are based
on expectations, estimates and projections at the time the statements are made that involve a
number of risks and uncertainties which could cause actual results or events to differ materially
from those presently anticipated. This newsletter was paid four thousand dollars from a party
(IR Marketing). Forward looking statements in this action may be identified through the use of
words such as: "projects", "foresee", "expects". in compliance with Section 17(.b), we disclose
the holding of IF LH shares prior to the publication of this report. Be aware of an inherent
conflict of interest resulting from such holdings due to our intent to profit from the liquidation
of these shares. Shares may be sold at any time, even after positive statements have been made
regarding the above company. Since we own shares, there is an inherent conflict of interest in
our statements and opinions. Readers of this publication are cautioned not to place undue reliance
on forward-looking statements, which are based on certain assumptions and expectations involving
various risks and uncertainties that could cause results to differ materially from those set forth
in the forward- looking statements. This is not solicitation to buy or sell stocks, this text is
for informational purpose only and you should seek professional advice from registered financial
advisor before you do anything related with buying or selling stocks, penny stocks are very high
risk and you can lose your entire investment.

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